Your Rome Private Driver will meet you just outside the entrance of your rental apartment or B&B at the exact time of your pick up.
In case your accommodation is in an area where we cannot park our vehicles, your driver will park as close as possible and meet you at your door to escort you to the vehicle.
Your RomeCabs Private Driver will meet you on the pier next to your ship with a sign bearing your last name. If the pier is busy and you do not see your driver, please call us immediately at: 39-339-352-5028 and we will make sure you meet your Private Driver immediately.
You may pay your driver in EUROS at the time of tour, or you may pay in advance via PayPal or Credit Card online at the Time of Confirmation of Service.
If you require an ATM machine to access funds, your Driver will be more than happy to assist you in locating one.
Tour sharing is a great way to save money. Whether booking your vacation with friends to share expenses, or posting an ad on Cruise Critic Roll Call for shore excursions, you can save quite a lot for a group of 8-9.
You can divide the cost of the tour and pay your Driver in FULL (each party separately or together) in EUROS.
You pay your private Licensed Tour Guide in Euro funds directly at the end of the tour service he or she provides. Neither RomeCabs or Driver Guide will accept payment for or on behalf of your tour guide.
We recommend comfortable shoes and clothing. Since many (if not most) of Italy’s streets are cobblestone, high heels, strappy sandals, and flip-flops can be dangerous.
During the summer months, we also recommend sunblock, sunglasses, summer hats to keep your head cool, or sombreros/summer umbrellas.
Don’t forget important items such as your wallet and ID. Valuable items such as your passport, expensive jewelry that can be easily lost or misplaced, large sums of money in excess of what is necessary to cover all expenses on the tour should be kept in a safe inside your hotel.
We kindly ask that you give us at least 7 days advance notice of your cancellation so we may re-book your reserved vehicle and driver to other travelers in need of our service, and your driver will not be left without an income for the day you canceled.
Your quoted tour price includes a private deluxe vehicle and professionally licensed English Speaking Driver, fuel, applicable tolls, insurance, parking fees, and Italy VAT tax.
Quoted prices don't include gratuities. You may tip your Driver at your leisure if you are happy with the service he or she provided for you.
We are more than happy to accommodate your needs, and if you would like to extend your tour, please let your Driver know.
There is an extra fee of 50 Euros per hour for each additional hour past the suggested return time.
For example: if your return time is 5 PM and you wish to return at 7 PM, there will be a 100 Euro fee added to the total amount of the tour.
Because our professional license allows us full entrance inside Civitavecchia port, you do not have to walk far to the vehicle.
We have many tours that we offer in different regions of Italy that you can choose from either via RomeCabs or our sister company Stefano Rome Tours. You will definitely not be disappointed if your chosen tour turns out to be a washout, there are many more wonderful places to see and things to do in Italy!
Please note that there might be a price variation for different tours. The price difference will be adjusted appropriately when you choose a different tour.
No we do not. We believe in providing our clients with quality service that you enjoy and feel is priced fairly. We never receive commissions or kickbacks from anyone. Our guests are free to enjoy lunch at any restaurant they wish. Your driver will be happy to offer recommendations based on what our other guests have enjoyed.
If you are anticipate meeting your Driver later than the planned pick up time, please call us immediately so we can notify your driver of your delay. You can make up for your delay at the end of the tour.
If you are anticipate meeting your Driver later than the planned pick up time, please call us immediately so we can notify your driver of your delay. We apologize, but it is not possible at this time to offer discounts on services that do not depart from Rome or Civitavecchia port.
Yes, we only use local professional licensed guides fluent in English.
Whenever possible you certainly can do that. Your experienced Driver will make sure you will not run behind schedule and miss important sites, or cause you to arrive late to your ship. We strongly suggest you follow the guidance of your driver to ensure the best possible experience on your tour.
Please bear in mind that, if you booked your museum / monument tickets online (Vatican Museums, Uffizi Gallery, Accademia Gallery or Colosseum), you must enter the museums at the time slot you reserved. Failure to arrive for your visit on time may result in your ticket being rendered invalid.
Our Shore Excursion tours are carefully planned with serious consideration to distance, time, and traffic conditions to ensure an exciting excursion with prompt return to your ship. We would never steer you in areas of Italy that may potentially place you at risk of missing your ship. Our vehicles are safe and are properly and frequently maintained,. In case of a vehicle breakdown, we have a strong network where a replacement vehicle will be provided to you immediately. We take every measure to ensure our clients have the best possible experience on our Shore Excursions and implement all possible efforts to eliminate any potential incidents that would cause our clients to arrive late for their ship’s departure.
Our tours and Shore Excursions are carefully designed and planned to offer as much as possible to our clients in the allotted time without feeling rushed or exhausted at the end of the day. We offer plenty of time to enjoy each site and still have enough time to see everything on the itinerary. It's important to follow your driver's recommendation for how much time to spend at each attraction in order to see all of them in the tour.
If are touring from your Rome hotel and you choose to spend even more time on certain favorite sites, or would like to extend the length of the tour, you may do so at a rate of 50 Euros extra per hour. Your Driver will be more than happy to accommodate your desires and do his best to make your tour experience the best possible. However, shore excursions from Civitavecchia cannot be extended due to the restricted time available at the port.
Our professional license allows our vehicles to stop as close to sites as legally possible in accordance with local traffic regulations.
We are also permitted to pick up and drop off our clients at Civitavecchia port right by your ship!
Vans and buses that transport more than 9 passengers do not possess this type of license, and therefore cannot stop close to historic centers, pick up clients inside Civitavecchia port, or drive through medieval towns. This means extra walking distance for our clients that can be exhausting at the end of the day, which also results in less time to spend time at the sites or enjoy additional sites during the tour.
We appreciate your business and always respond to all inquiries within 24-48 hours. If you have not received a reply from us, please check your spam box in case our reply email ended up there. We also check our spam box regularly. Otherwise please send us another inquiry immediately so we can check on the status of your previous email.
Definitely! There are many wonderful places to see and exciting things to do when you have to substitute a visit to a site that is closed on the day of your tour. We are very happy to make suggestions for you based on your wishes and desires.